Pavlina Kensova serves as a Senior Account Manager at Learnlight since March 2014, focusing on the maintenance and growth of global clients, client success management, and contract management. Previously, in the role of Client Relationship Manager, Pavlina managed Learning and Development projects for corporate clients, overseeing project implementation and operations management. Prior experience at Xerox included positions such as Corporate Training Specialist and QA Analyst, where responsibilities involved executing training strategies and quality management plans, while also working on transitional HR BPO projects for clients like Pricewaterhouse Coopers. Earlier roles at Channel Crossings and Stillking Films included academic direction, English training, and translation services. Pavlina holds an International MBA from ESERP Business & Law School and a Bachelor's degree in Teaching English as a Foreign Language from Palacký University in Olomouc.
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