Barbara Rake

Barbara Rake has a diverse work experience spanning over several decades. Barbara currently works at LearnUpon as an Enterprise Customer Success Manager, a role they have held since November 2022. Prior to this, they served as a Senior Premium Customer Success Manager from January 2022 to November 2022, and as a Premium Customer Success Manager from January 2021 to January 2022.

Before joining LearnUpon, Barbara worked at Swain Destinations for a significant portion of their career. Their roles at Swain Destinations include Field Marketing Manager from May 2019 to May 2020, National Sales Manager and Customer Relations Manager from January 2005 to May 2019, Regional Sales Manager and Customer Relations Manager from August 1999 to January 2005, and Customer Relations Manager from September 1997 to August 1999.

Barbara Rake holds a Bachelor of Arts degree in Humanities with a Business Minor from Providence College. Additionally, they have obtained various certifications throughout their career. In 2023, Barbara obtained the Advanced Power Skills Certification and the Customer Risk Management Certification from ChurnRX. In 2022, they completed the Transitioning from Manager to Leader course from LinkedIn and became a Customer Success Professional certified by ChurnRX. In 2020, Barbara obtained several certifications, including Customer Success Management Fundamentals, Critical Thinking, Business Development: Strategic Planning, Project Management Simplified, Managing a Customer Service Team, Salesforce for Sales Managers, and The Fundamentals of Digital Marketing from institutions like LinkedIn and Google Digital Garage.