Matthew Harris is an experienced technical support professional with a strong background in providing high-quality assistance to global clients. Currently serving as a Technical Support Representative at LearnUpon since October 2023, Matthew delivers responsive and empathetic service while troubleshooting complex web-based issues. Prior experience includes a role as a Technical Support Engineer at Narvar, where Matthew ensured timely issue resolution and acted as a subject matter expert. Additionally, Matthew has held leadership positions in operations management and has a solid foundation in customer service from various roles in the hospitality and retail sectors. Matthew holds an Associate's degree in General Studies from Montgomery County Community College and completed education at LaunchCode from June 2021 to January 2022.
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