Gavin Miller is an experienced professional specializing in technical transformation and operations improvement, currently serving as the Head of Technical Transformation at Lebara since June 2020, following a tenure as a Business Transformation Consultant. Previously, Miller worked at OpsConsult, where consulting focused on service and operations strategy, customer journey design, and major transformation programs. Experience at Amazon UK included leadership in operations for Amazon Tickets, where responsibilities encompassed strategic planning and business process improvement. Extensive background at Truphone involved various roles, from Global Property & Facilities Director to Global Customer Operations Director, leading operations across multiple continents and overseeing significant projects and expansions. Educational background includes a Bachelor of Science in Animal Physiology from Queen Mary University of London.
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