Shaza A. is an experienced professional with a strong background in technical support and customer service. Currently serving as an Infrastructure Engineer and previously as a Technical Support Engineer at Lebara since May 2019, Shaza has cultivated expertise in IT and infrastructure. Prior roles include Customer Experience Team Leader at AllSaints, Customer Service Quality Executive at Booking.com, and Service Desk Analyst at both Community Rehabilitation Company and Providence Row. With a Bachelor's degree in Computer Science from the University of East London and a foundation degree in Health & Social Care, Shaza has developed a diverse skill set that combines technical proficiency and exceptional customer service.
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