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Mohammed Imran H. has over eight years of experience in customer service and support, currently serving as a Customer Care Team Lead at Lebara Mobile KSA since August 2015. Responsibilities include troubleshooting live network issues and handling complaints, as well as providing senior second-line data support. Previous experience includes roles as a Quality Analyst and Customer Service Representative at Hinduja Global Solutions, focusing on call auditing and resolving customer issues for the Zain KSA project. Mohammed Imran H. holds a Master’s Degree in Marketing and Finance and a Bachelor’s Degree in Business/Commerce from Osmania University.
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