Dirk Moriau is an experienced professional in customer success and service management, currently serving as Director Customer Success for Northern & Eastern Europe at Lectra since January 2022, where responsibilities include overseeing Customer Care and Field Service departments as well as leading the Professional Services team. Prior to this role, Dirk held various managerial positions at Gerber Technology from September 2012, including Regional Service Manager roles across multiple regions in Europe and the Middle East, managing service departments and providing support for the Apparel and Design sectors. Dirk's career began at Ricoh Belgium as a Field Service Technician, followed by significant roles within Gerber Scientific Inc. from February 2004 to August 2012, further establishing expertise in technical support and service management across the European market.
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