Rick Lacy is a seasoned professional with extensive experience in technical sales and customer service. Currently serving as a Product Technical Sales Specialist at LEDVANCE since May 2010, Rick excels in providing technical knowledge, competitive analysis, pricing, and effective dispute resolution, while ensuring timely processing and delivery of customer orders. Prior experience at Hewlett-Packard from September 1999 to January 2010 includes roles such as Worldwide Process and Reporting Analyst, Sales Order Administrator, and Account Manager, where Rick consistently demonstrated excellence in customer service, data management, and retention strategies. Rick holds a Bachelor of Arts degree in Telecommunications from Purdue University, obtained between 1979 and 1985.
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