Michael M. has extensive experience in customer service and technical support, currently serving as a Customer Service Specialist at Legrand AV since December 2020. Previously, Michael worked as a Technical Support Specialist at Onkyo USA from August 2016 to August 2020 and held the position of Technical Support Manager at EarthCam, Inc. from April 2009 to April 2016, where responsibilities included providing remote support for Linux-based IP cameras and developing procedures for the support team. Michael's career began at ShopRite of Oakland, where from June 1999 to February 2009, bakery operations were overseen, achieving a significant increase in weekly doughnut sales. Michael holds a degree in Computer Networking & Security from Anthem Institute-Parsippany, completed in 2009.
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