Ross Shaw is an accomplished operations and technical support professional with extensive experience in the medical device and software industries. Currently serving as the Director of Operations and previously holding roles such as Director of Global Technical Support at Leica Biosystems, Ross has demonstrated expertise in tissue processors and advanced staining instrumentation, overseeing installation, troubleshooting, and training processes. Prior experience includes leadership roles at Matthews Australasia and Markem Imaje Business Group, where responsibilities encompassed software solutions delivery, technical sales, and product lifecycle management. Ross holds a BSc (Hons) in Electrical and Electronic Engineering from the University of Derby, along with an HND and ONC in the same field.
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