Nikhil Dev is a seasoned professional with a strong background in service desk operations and customer management. Currently serving as Senior Manager of Service Desk at Leidos since January 2021, Nikhil previously held the position of Senior Manager of Service Desk Operations at 1901 Group from April 2019 to January 2021. Nikhil's extensive experience includes a role as Advance Technical Supervisor at DISH Network, where responsibilities included supervising sales and service activities, as well as ensuring departmental performance standards. Nikhil began their career as a Market Research Executive at Modi Xerox. Nikhil holds a Post Graduate Diploma in Business Management from Jagan Institute Of Management Studies and a Bachelor of Science degree from Delhi University.
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