Tomas B. is a Senior Service Delivery Manager at Leidos, specializing in the management of small to medium teams to deliver IT services in outsourced environments. With extensive experience in government administration and service management, Tomas has effectively operated and improved systems using Agile methodologies. Previously, they held various roles including Incident & Service Support Manager at Hewlett-Packard and Problem Manager at KAZ, demonstrating a strong ability to analyze complex system solutions and identify improvement opportunities. Tomas has earned ITIL certifications in both V3 and V4, underscoring their commitment to best practices in service management.
This person is not in the org chart
This person is not in any teams
This person is not in any offices