Lekta AI brings Customer Care into the AI era. Combining industry experience, academic research and our own technology solutions—we help customers visualize, plan and execute AI and other technology driven change that results in decreased Customer Care cost burdens, high Customer Satisfaction and growth in Sales opportunities.At Lekta AI wehave developed several NLP based solutions for Enterprise, leading with our Conversational Agent platform. Moving beyond simple call routing and rigid Q&A dialogue flow, the Lekta Platform trumps traditional models utilizing our own NLP engine and cutting edge Machine Learning technology to create truly natural conversations with your customers. Capable of voice and text communication through any channel (Messenger, Infoline, Webchat etc.), Multi-language capability, business insights, hassle-free integration and endless scalability, Lekta is designed for your Enterprise.

AI/ML

Lekta AI

Lekta AI's headquarters in Kraków, Poland

Rafał Kulawiak

Szymon Kulawiak

Arek Flinik

The Software Development Team at Lekta AI is responsible for designing, building, and maintaining the company's advanced NLP-based solutions, including their flagship Conversational Agent platform. This team works on developing and optimizing the backend systems, integrating machine learning models, and ensuring scalable and seamless performance across multiple communication channels. They also collaborate with other departments to implement new features, improve customer satisfaction, and drive the evolution of AI-driven customer care technologies.

Software Development Team

The Leadership Team at Lekta AI is responsible for shaping the company's strategic direction, driving business growth, and overseeing the execution of core functions. Comprising the COO, Chief Commercial Officer, Co-founder and CEO, and Co-founder and CTO, the team collaborates on decision-making processes, resource allocation, and the cultivation of partnerships to ensure the company remains at the forefront of AI-driven customer care innovations.

Leadership Team

The Sales and Business Development team at Lekta AI drives growth and expansion by identifying new business opportunities, fostering strategic partnerships, and managing client relationships. They are responsible for promoting Lekta's NLP-based Conversational Agent platform, converting prospects into clients, and ensuring customer success to maximize revenue and market reach.

Sales and Business Development

The Product and UX Team at Lekta AI is responsible for envisioning, designing, and optimizing the user experience of our AI-driven Customer Care solutions. This team combines expertise in product design, chatbot customer experience, and computational linguistics to create intuitive, effective, and seamless conversational interfaces. They focus on enhancing customer interactions, improving satisfaction, and ensuring the product meets both user needs and business objectives.

Lekta AI

Org chart

Teams

Software Development Team

Leadership Team

Sales and Business Development

Product and UX Team

Offices

Lekta AI

Org chart

Teams

Software Development Team

Leadership Team

Sales and Business Development

Product and UX Team

Offices

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