Katie Osman

Katie Osman is an accomplished professional with extensive experience in managing claims and litigation within the insurance industry. Currently serving as the CLX Lead for Injury Large Loss/Litigation and PIP/Medpay at Lemonade since July 2022, Katie has successfully implemented process improvements that enhanced operational efficiency. Prior to this role, Katie managed high-stakes cases as the CLX Lead for Injury Large Loss/Litigation during a significant company acquisition. At Metromile, from January 2019 to August 2022, leadership as Claims Manager involved overseeing a team dedicated to resolving both unrepresented and attorney-represented bodily injury claims, while also handling complex injury cases as a Senior Claims Specialist. Katie's career began at State Farm, where responsibilities spanned from a Claims Specialist to an intern, providing a solid foundation in claim management and negotiation. Educational qualifications include a B.A. in Business Administration with a focus on Management from Western Washington University.