NB

Nils B.

Sr. Manager, Customer Ops

Nils B. has extensive experience in customer operations and healthcare, with a career spanning over a decade. Currently serving as a Senior Manager for Customer Operations at Lemonade since December 2018, Nils has held multiple roles within the company, including Quality Assurance Manager and Claims Experience Manager. Previously, Nils worked at Ring as a Community Support Supervisor and held various positions in customer support. In the healthcare sector, Nils served as a Home Health Care Nurse and ICU Nurse, and began a career in customer service at Jet Gas Station. Nils holds a Bachelor of Arts in Applied Healthcare Science – Nursing from Baden-Wuerttemberg Cooperative State University and has completed nursing education at Nursing School Ludwigsburg-Bietigheim. Additionally, Nils obtained an Abitur from Hohenzoller Gymnasium Sigmaringen.

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