Gaby Bencomo is an experienced professional in customer success and account management, currently serving as Senior Customer Success Manager for LATAM at Lemontech since May 2022, with a focus on metrics such as NPS, CSAT, and CHURN, and continuous improvement. Prior roles include Key Account Manager for Southeast Mexico and the Caribbean at Nihon Kohden Latin America, where responsibilities encompassed promoting medical devices, training, and customer support, as well as coordinating the Montagne Simulation Center at Universidad Marista de Mérida. Additional experience includes positions at Currie & Brown as Chief of Supervision, where Gaby oversaw ISO certification training, and as a Technical Supervisor, managing various hospital services and training for customers. Gaby holds a Master of Business Administration from Universidad Marista de Mérida and a degree in Biomedical Engineering from Universidad Modelo, along with ongoing studies in Data Science at TripleTen.
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