Sam Thomas is an experienced software QA tester with a background in technical support and security. At The Lenbrook Group of Companies, Sam collaborated with stakeholders to manage user stories and epics in Jira and Gitlab, while also designing end-to-end UI test automation. Previous roles included Level 2 and Level 1 Technical Support Analyst, where responsibilities involved ensuring feature quality and providing technical support for a variety of audio-visual devices. Prior to that, Sam worked as a Security Officer with GardaWorld, focusing on the security of premises and personnel. Educational qualifications include a Bachelor in Computer Application from Birla Institute of Technology and an Advanced Diploma with Honours in Computer Systems Networking and Telecommunications from Centennial College.
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