Matthew Duffey has a wealth of experience in client services, learning and development, customer service, and loan originations. Matthew has a keen ability to develop and monitor Key Performance Indicators to track employee performance and provide feedback for improvement. Matthew excels in managing teams and ensuring compliance with guidelines and regulations in the banking industry. Their background includes roles at LendKey Technologies, Inc. and Fifth Third Bank, showcasing their dedication to providing exceptional customer service and achieving positive outcomes in loan origination and collections. Matthew holds a degree in Business Administration from Shawnee State University.
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