Jim Santilli

Jim Santilli is an experienced professional in technical support and project management, currently serving as a Remote Managed Services Technical Application Manager at LenelS2 since August 2013. In this role, Jim offers consultations on the OnGuard system, conducts routine maintenance, and manages databases. Previous positions include Technical Project Engineer, where Jim provided system evaluation for a Fortune 50 company, and Software Support Engineer, responsible for project management and technical advisement. Prior experience includes serving as a Second Level IT Support Technician at Unisys Technical Services, and managerial experience at Pizza Shack 2, along with desktop support as a Student Technician at St. John Fisher College. Jim possesses a strong background in technical and remote support, field service support, and system diagnostics.