LenelS2
Jim Santilli is an experienced professional in technical support and project management, currently serving as a Remote Managed Services Technical Application Manager at LenelS2 since August 2013. In this role, Jim offers consultations on the OnGuard system, conducts routine maintenance, and manages databases. Previous positions include Technical Project Engineer, where Jim provided system evaluation for a Fortune 50 company, and Software Support Engineer, responsible for project management and technical advisement. Prior experience includes serving as a Second Level IT Support Technician at Unisys Technical Services, and managerial experience at Pizza Shack 2, along with desktop support as a Student Technician at St. John Fisher College. Jim possesses a strong background in technical and remote support, field service support, and system diagnostics.
LenelS2
LenelS2 is a global leader in advanced physical security solutions, including access control, video surveillance and mobile credentialing. Our technology includes web-based and mobile applications enhanced by cloud-based services. Incorporating open architecture, LenelS2 provides scalable, unified security management solutions to customers ranging from global enterprises to small- and mid-size businesses. Easy to install and use, LenelS2 products are supported by an experienced, responsive team dedicated to providing exceptional service. LenelS2 serves segments worldwide including corporate, education, healthcare and government. LenelS2 is a part of Carrier, a leading global provider of innovative HVAC, refrigeration, fire, security and building automation technologies. For more information, visit www.LenelS2.com or follow @LenelS2 on Twitter.