John Collins

John Collins is a seasoned technical support professional with extensive experience in access control, video management, and badge printing technologies. Currently serving as the Technical Support Manager for the Access Control team at LenelS2 since December 2018, John has successfully led escalations, developed training programs for technical support engineers, and contributed to standard operating procedures. Previous roles at S2 Security Corporation included Technical Support Engineer, where John specialized in access control and remote access solutions. Additionally, experience as a Facebook Advertising VOC and Support Specialist at Constant Contact involved acting as a liaison between customer support and product development, as well as providing software support. John holds a degree in Computer Systems and Networks from Whitehall College.