Timothy Warney is a seasoned Technical Support Analyst at LenelS2 since November 2021, specializing in Level 3 troubleshooting for OnGuard security software and assisting Level 2 technicians. Prior experience includes a Help Desk Technician role at Entre, where Timothy provided Level 3 troubleshooting and Windows administration from November 2020 to April 2021. Timothy also served as a NOC Technician I at Synergy ITS from January 2015 to August 2020, responsible for front line communications and monitoring using various network tools. Timothy's career began in the U.S. Army, where roles included Senior Information Technology Specialist and Help Desk NCO from June 2005 to October 2014. Timothy holds an Associate’s Degree in Network Systems Administration from ITT Technical Institute-Getzville, earned between 2015 and 2017.
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