Ivan Ortega is a Service Delivery Partner at Lenovo España, with a strong focus on customer experience and satisfaction through direct engagement. Ivan has held various roles in customer support, including Technical Account Manager at Lenovo, where they provide services support and process reviews. Their past experience includes leadership positions in customer support at Now Computing and FMTwo Game Inc., as well as a technical support role at Banco de España, specializing in the European Central Bank. Ivan has a background in Public Relations and Advertising from Universidad Rey Juan Carlos and ESIC Business & Marketing School.
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