Pascal I. is currently the Technical Support Manager at CyberCX, leading a team to optimize operational excellence and service delivery. Previously, Pascal served as the Lead Case Manager at Lenovo, where they improved team efficiency and client satisfaction through data-driven solutions. With a career spanning roles such as ANZ Operations Manager and Case Manager, Pascal has showcased a strong ability to enhance performance across various regions, including APAC, Asia, North America, and EMEA. Pascal holds an MBA in Project Management and a Bachelor's degree in Computer Software Engineering from Limkokwing University of Creative Technology.
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