Robert Harron is a Critical Situation Escalation Manager at Lenovo UK & Ireland, where they manage customer complaints from start to finish. They have extensive experience in client care, having previously worked as a Resolution Owner within Lenovo's Client Care Project Office after transitioning from IBM, where they served as an Inventory and Sales Out Reporting Analyst. Robert holds a Bachelor of Arts in Politics and Sociology from the University of the West of Scotland, obtained in 2007.
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