Jonathan Nemeth

Jonathan Nemeth is an experienced professional in customer support and operations management, currently serving as Support Team Lead at Lensa since April 2018, where responsibilities include managing a team, addressing escalated complaints, liaising between support and product teams, and conducting training. Prior experience includes roles at Erste Group as a Call Center Specialist, handling customer inquiries and complaints, and several positions in payment operations and customer service at BNP Paribas, Citi, and ABN AMRO Bank N.V. Jonathan's extensive background demonstrates a strong focus on operational efficiency, customer satisfaction, and quality assurance across various financial institutions.