Trish Norman is the Chief Operating Officer at Lenvi, bringing extensive experience in operations, servicing, and transformation within the financial services sector. Previously, they held significant leadership roles at Avon Mutual and OneSavings Bank plc, where they delivered transformational change across multiple business functions and implemented strategic operating models that significantly improved efficiency and customer experience. Trish has demonstrated a strong commitment to people development and culture, effectively managing stakeholder relationships and driving business growth strategies. Their achievements include leading major projects that streamlined mortgage processing and established award-winning customer service initiatives.
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