Michael Gaines

Michael Gaines is currently the Senior Manager of Customer Support at AgustaWestland, where they apply their extensive expertise in Six Sigma and federal aviation regulations. Michael previously held several impactful positions, including Certified Six Sigma Black Belt at Bell Helicopter and Navy Chief in the U.S. Navy Reserve for over two decades. Their career spans various roles in the aerospace industry, including Senior Account Representative at American Eurocopter and Regional Customer Support Manager at SAFRAN Turbomeca. Michael’s background in customer support and operations has contributed to their strong leadership in the field.