Amanda Fink

Customer Success - Enterprise Operations at Highlight

Amanda Fink has a diverse work experience. In 2011, they started their career as a Professional Opera Singer, performing at various prestigious venues and representing opera companies at promotional events. From 2015 to 2015, they worked as a Human Resources Coordinator (temporary) at Dumbarton Oaks, a Harvard University Research Institute. In 2018, they joined Harmonic Music Studios as a Music Instructor and continued until 2022. Amanda then transitioned to the tech industry and worked at Dover, an early-stage startup focused on recruiting. Amanda'sroles at Dover included Customer Experience and Interview Specialist. Amanda was responsible for customer onboarding, collaborating cross-functionally, providing technical support, and conducting product demonstrations. Currently, they are working at Highlight as a Customer Success - Enterprise Operations.

Amanda Fink has a Master's degree in Music Performance, specializing in Opera, which they obtained from the University of Maryland between 2011 and 2013. Prior to that, they completed their Bachelor's degree in Music Performance, with a focus on voice, at Chapman University from 2006 to 2011. In 2008, they also attended Middlesex University, studying Music and Renaissance Studies.

In terms of certifications, Amanda has received an Introduction to Online Quantitative Market Research certification from Udemy in January 2023, as well as a Microsoft Excel Intermediate Course certification from the same institution during the same month and year. Amanda is currently pursuing a Project Management Professional Certificate from Google, but the exact completion date is not specified.

Links

Timeline

  • Customer Success - Enterprise Operations

    September, 2022 - present