Iain Bernico

Iain Bernico has extensive experience in technical support and project coordination within various companies. Currently serving as a Field Tech Support Analyst and Resource Coordinator at Level 10, LLC since February 2020, Iain previously held several positions including Service Desk Team Lead at Getronics, Project Coordinator at CrossCom, and Security Analyst at Abbott. Prior roles include Dedicated Field Tech at Pomeroy, Field Technician at CompuCom, and IT Service Desk roles at CDW, where responsibilities spanned troubleshooting, diagnostics, and system support across multiple platforms and devices. Iain's career also includes significant experience at Baxter International Inc., CDW, and Best Buy's Geek Squad, which laid the foundation for a diverse skill set in IT support and client services. Educational background includes training from the Computer Systems Institute and attendance at Carmel Catholic High School.