Robert O.

Robert O. has worked in the Information Technology field since 1991. From 1991 to 2013, they worked at H.W. Wilson Company as a Network Engineer, where they monitored antivirus and web server databases, maintained the operation of over 50 Windows and Linux-based servers, updated firmware for web and spam filter servers, and assisted approximately 200+ internal users with setup and operation of their computers, laptops, and printers. From 2012 to 2013, they worked at Queens Assembly Hall as a Network Administrator, overseeing network operations, network software support, and technical documentation. During this time, they also gained experience with Cisco Call Manager Express. From 2013 to 2017, they worked at Tech Service Today LLC and Level10 as an Information Technology Field Technician, doing remote office, store, hotel, and restaurant voice and data wiring repairs, new phone system installs, existing system troubleshooting and maintenance, and PC user support. In 2017, they started working at CPT Networks as an Information Technology Field Technician, doing retail POS systems and network installation/de-Installation, low voltage cable installations and troubleshooting, site surveys, wireless access point cabling/troubleshooting, and data/server cabinet overhauls.

Robert O. attended LaGuardia Community College from 1982 to 1985, where they earned an Associate of Science (AS) degree in Data Processing. Robert also holds a CompTia A+ certification.