Support and Operations
About
The Support and Operations team at Level2 ensures the smooth functioning of our services by providing top-notch customer support, maintaining efficient telephony operations, and driving process quality improvements. The team addresses customer inquiries, offers coaching to enhance user experience, and oversees the operational aspects essential for delivering impactful diabetes management solutions.
Team members
Bridget Cullen
Operations Level2
Chad Doughty
Director Of Customer Service
EK
Ethan Kilgore
Support Agent
Jayme Albright
Senior Product Analyst
Julia Summers
Process Quality Specialist
Kelsi Franta
Support Coach Lead
MS
Michael Slaughter
Telephony Operations Manager
Sarah Schnorbach
Team Lead
Stephanie Ortiz
Support Agent