Shannon Smith

Shannon Smith is a business-savvy and creative operations and customer success professional with over 10 years of experience across diverse industries. Currently serving as Program Manager in Professional Services at LevelBlue, Shannon has previously held roles such as Processing Manager at Forcepoint LLC and Lead of Training Operations at AT&T Cybersecurity. Shannon earned a Master of Science in Criminal Justice and Psychology as well as a Bachelor of Science in Criminal Justice from Oklahoma City University, both with high honors. Throughout their career, Shannon has demonstrated a proven ability to combine vision and judgment within operations, project management, and customer satisfaction.