Michael Prouty has a diverse work experience spanning multiple industries and roles. Michael currently works at LevelNext as a Mentor/Advisor. Previously, they worked at Anaplan where they held various positions, including Senior Director and Global Head of Enterprise Business Solutions. In this role, Michael led a team in delivering enterprise business solutions and supported the company's growth following its IPO. Michael also served as the Global Head of Enterprise Service Management & Emerging Technology, where they developed and led a team in delivering service management and emerging technology services. Prior to Anaplan, Michael worked at ServiceNow as an Advisor in the Customer Advisory Councils and the Design Partner and Advisory Program. Michael also held several roles at ServiceNow, such as Senior Manager of Global IT Operations and Manager of Global IT Change Management and Communications. Additionally, Michael gained experience at Office Depot as an IT Technical Lead and Systems Operations Analyst. Overall, their experience showcases their expertise in IT operations, service management, and emerging technology.
Michael Prouty has a diverse education history. In 2002, they obtained an Associate in Applied Science Degree in Systems, Networking, and LAN/WAN Management/Manager from Heald College. Prior to that, from 1999 to 2001, they also earned an Associate in Applied Science Degree in Computer Technology from the same institution. In addition, Michael Prouty pursued the study of the Spanish language at italki, although specific duration and degree information is not provided. Furthermore, they have obtained several certifications from reputable institutions such as LinkedIn and StackAdapt. Notably, these certifications include accessibility and inclusion advocates, creating inclusive learning experiences, digital accessibility for the modern workplace, AI-first product leadership, basic programmatic certification, and more. It is worth mentioning that Michael Prouty holds a ServiceNow Certified System Administrator credential, although the specific timeframe of its acquisition is not specified.
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