Grace L. currently serves as a Customer Success Coordinator at Lexer, specializing in CDXP solutions within the SaaS industry to enhance customer understanding and drive loyalty-driven growth. Prior experience includes roles as an SEO Analyst at Reform Digital and Overdose, where Grace managed client accounts and focused on SEO strategies. Additional experience includes serving as a Care Services Specialist at Nurse Next Door Home Care Services, overseeing service scheduling and support for clients and caregivers, and as a Conservation Project Coordinator for the Nga Rongoa Conservation Project at Grandview Community Garden. Grace completed a Bachelor of Commerce at the University of Melbourne and has also held internships at Deloitte and China World Trade Center Co., Ltd.
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