Mackenzie Taylor is a seasoned professional with extensive experience in client services and team management, currently serving as the Senior Director at Lexicon. Previously, Mackenzie held various leadership roles at Lexicon, including Contact Center Supervisor, Director of Client Services, and Contact Center Manager, while also working as a Collections Manager at FAMS and a Master Trainer at Integrity Solution Services, Inc. Mackenzie earned a Bachelor's degree in Organizational Communication from Ashford University, which they obtained in 2016.
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