Max Welteroth currently serves as the Senior Director of Customer Service at Lexware, where responsibilities include strategic leadership of customer service operations for over 300,000 customers. Prior roles at Lexware encompass Product Owner for Automated Support & Content, Customer Service Enablement Specialist, and Team Lead for Support Digital Banking, with notable achievements including a significant increase in customer satisfaction and the development of support systems. Max's previous experience includes positions in online marketing and management at Degusto Feinkost Freiburg, as well as leadership roles in service and emergency response. Max holds E-Commerce Management and Management Assistant degrees from ILS Fernakademie and Max-Weber-Schule Freiburg, respectively.
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