Mark Evans

Mark Evans is an accomplished Field Service Operations Manager at LG Electronics since August 2009, with a focus on overseeing network field service areas, warranty claims, and business-to-business (B2B) service operations in the UK and Ireland. With a strong background in managing key performance indicators and enhancing customer service and repair performance, Mark has developed efficient processes across various roles, including UK B2B/MC Service Manager and UK B2B Service Operations Manager. Prior experience includes roles at Wellers Auctioneers and Philips Consumer Lifestyle, where Mark excelled in managing repair operations, claims systems, and quality control measures, consistently driving operational improvements and cost savings. Mark's educational background includes studies at Bury Technical College and Sutherland High School.