Australian Financial Complaints Authority

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The Australian Financial Complaints Authority (AFCA) is the one-stop-shop for consumers and small businesses with a complaint about banking, credit, insurance, superannuation, investments and advice. We provide fair, independent and effective solutions for financial disputes. Established in 2018,... Read more

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Employees

501-1,000

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David Locke
Chief Executive Officer and Chief Ombudsman
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Stevie-Ann Dovico
Chief Technology Officer
Brigid Parsonson
Acting Chief Operating Officer
Patrick Williamson
Chief Information Officer
Anna Campbell
General Counsel
Sarah Edmondson
Executive General Manager - Regulatory, Policy & Research
Michael Ridgway
Executive General Manager - Corporate Strategy & Services
Erlene Graanoogst
Executive General Manager - Operational Excellence
Michelle Kumarich
Executive General Manager - Jurisdiction
Susie Cotterill
Executive General Manager - Communications, Engagement and Brand
Silvia Renda
Chief Adviser and Head of Government Relations
Deborah Jenkins
Chief Customer Officer

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