John Winberg

John Winberg possesses extensive experience in technical support and service management across various sectors. As Service Desk Manager at Libnova since July 2025, John focuses on building scalable support frameworks and leading the support team to uphold service standards. Prior to this role, John served as Service Level 3 Manager at Nextlane, where the primary responsibility involved resolving software product bug incidents. In previous positions as Head of Customer Support at Worldsensing and Product Support Manager at Nexthink Spain S.L., John emphasized customer-centric support and world-class technical assistance, respectively. John has a strong background in project management from roles at Merck and Canal de Isabel II, where efforts included transitioning IT support services. With foundational experience at Oracle and Sun Microsystems, John's comprehensive skill set is complemented by a degree in Diseño Gráfico e Industrial.