Rupal Patel is a seasoned Senior Business Analyst with over 30 years of experience in various roles across multiple companies, including LifeLabs Medical Laboratory Services and PointClickCare. At LifeLabs, Rupal has been instrumental in driving business analysis initiatives since August 2021. Prior experience includes significant contributions at PointClickCare and Endeavour Solutions, where Rupal developed customer training materials, conducted webinars, and managed customer satisfaction surveys. Earlier work at Rand Worldwide involved successful ERP implementations and collaboration with stakeholders to refine business systems, while the role at Engineering.com focused on maintaining business applications and system specifications. Rupal holds a Bachelor of Arts degree in Accounting and Sociology from the University of Toronto Scarborough.
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