Ufuk Cotuk

Ufuk Cotuk is an experienced professional with a strong background in contact center systems analysis and workforce planning. Currently serving as a Contact Centre Systems Analyst at Lifeplus since April 2022, Ufuk previously held various roles at Lifeplus, including Workforce Planning Manager and Resource Planning and MI Coordinator. Prior experience includes working as a Resource Planning Analyst at Yorkshire Building Society Group and multiple positions at WhiteConcierge, Travelex, Thomas Cook, and Gizem Hotel, demonstrating a diverse skill set in planning, management, and operational roles within the service industry.