Kit Proctor possesses extensive experience in customer engagement, relationship management, and business development across various industries. A Professional Concierge at Monroe Florals since April 2014, Kit has focused on enhancing customer experiences and community relationships through strategic communication. Previous roles include Business Development at New Concept Staffing, where lead generation and client relationship building were prioritized, and Customer Service Manager at Southwest Airlines, emphasizing exceptional service in high-pressure environments. Kit has also served as Collections Project Manager at Cityside, successfully securing payments from delinquent accounts, and held various roles in wellness advocacy and community direction, demonstrating a commitment to fostering healthy lifestyles and community involvement. Educational credentials include degrees in Social Work and Criminal Justice from California State Universities.
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