Heather Sergent

Heather Sergent has a strong background in analytics and insights within the insurance industry, with extensive experience in managing reporting operations for contact centers, marketing, and operations. Heather has held various managerial positions, overseeing data transformation, analysis, and strategic insight to improve productivity. With a history of supervisory roles in customer service and as a licensed insurance agent, Heather has a well-rounded skill set in providing exceptional customer service and operational efficiency.