Michael Stone

Michael Stone has a diverse work experience spanning various roles and industries. Michael is currently working at Liftango as the Head of Support, where they built a technical support team and operational contact center team from scratch. Michael focuses on ensuring the highest level of service for both internal and external customers in the demand responsive transport industry.

Prior to this, Michael worked at Liftango as a Technical Support Lead from September 2020 to December 2021.

Before joining Liftango, Michael worked at Thermeon Ltd where they held multiple roles. Michael started as a Customer Support Analyst in March 2008 and eventually became a Customer Support Manager. In August 2018, they transitioned to the role of System Engineer in the devops team, contributing their product and platform knowledge. Michael played a key role in the project planning and execution for the migration of the entire platform from in-house hosting to GCP.

Michael's earlier work experience includes roles at Hertz Rent A Car and Southern Hospitality WA. Michael was the State Fleet and Distribution Manager for NSW/ACT at Hertz and Manager at Southern Hospitality WA.

In the beginning of their career, Michael worked at Thrifty Car Rental as an IT Infrastructure/Software Support Lead and Duty Manager/Rental Agent.

Overall, Michael Stone has displayed a mix of technical support, customer support, management, and leadership skills throughout their career.

Michael Stone completed their high school education at Knox Grammar School, earning a High School Certificate in 1994. Unfortunately, no specific information is available regarding their field of study during this time.