Amina Abida

Amina Abida is currently working as an Agile Project Manager at LigaData since July 2021. In this role, they are responsible for coordinating with internal and external resources to ensure the successful execution of projects. Amina also establishes and maintains relationships with third-party vendors and develops project scopes and objectives.

Prior to their current role, Amina worked at MTN from 2014 to 2021. Amina held various positions during their tenure, including Products and Services Supervisor, Senior Engineer Charging Services Delivery, Senior Administrator Interconnect & Roaming, and Interconnect & Roaming Admin.

As a Senior Engineer Charging Services Delivery, Amina was responsible for installing and validating new shipments for charging systems and configuring charging contexts for 2G, 3G, and 4G networks. Amina also planned and optimized charging contexts for optimal quality of service and experience.

In their role as a Senior Administrator Interconnect & Roaming, Amina focused on revenue assurance and identifying and driving process improvements to minimize revenue leakages. Amina also audited charging systems, implemented effective governance processes, and communicated with regulators to ensure compliance with policies and requirements.

Before joining MTN, Amina worked as a Technical Specialist at Digital Horizon from January 2019 to June 2019.

Overall, Amina Abida has extensive experience in project management, technical specialist roles, and revenue assurance in the telecommunications industry.

Amina Abida completed their Bachelor's degree in Information Technology from Damascus University between 2009 and 2014. Amina then pursued a Master's degree in Enterprise System Engineering - ESE Master from Damascus University, which they completed from 2016 to 2018. Amina also obtained a Master's degree in Computer/Information Technology Administration and Management from Damascus University, although the specific timeframe for this degree is not provided. In addition to their formal education, Amina Abida has also earned the Professional Scrum Master Certification (PSM) from Scrum.org in October 2020.