Rachel Yip

Rachel Yip is a Senior Customer Experience Manager with extensive experience in the logistics and supply chain industry. They have held various roles, including Customer Experience Manager and Network Account Manager at Ligentia, and Project Coordinator and Senior Project Officer at Eastern Worldwide Company, Limited. Rachel's skills include analytical thinking, sales, Lean Six Sigma, and warehouse operations, and they are committed to enhancing customer satisfaction through the lean process. Rachel earned a BEng in Industrial Engineering and Logistics Management from HKUST.