Reinaldo Lima is an experienced professional in Financial Planning and Customer Relations, currently serving as a Senior Customer Support Agent at Light since 2025. They hold an MBA in Strategic Management of People and a Bachelor's degree in Business Administration from Universidade Estácio de Sá. Previously, they have held various roles including Junior Customer Service Analyst and Administrative Assistant, where they demonstrated expertise in budget management, forecasts, and data analysis using tools such as SAP and Power BI. Reinaldo is dedicated to continuous professional development and values teamwork and open communication to achieve exceptional results.
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