John Lopez is an experienced Customer Success Manager at LightBox since November 2021, specializing in account management, usage analytics, enterprise training, and data-driven reporting within the SaaS sector. Previously, John had a significant tenure at Microsoft from October 2014 to November 2021, holding multiple roles including DSS SMB Sales Associate, Cloud Technical Expert, Services Advisor, and Product Advisor, where a strong focus was placed on Microsoft 365 licensing solutions, customer needs assessment, and digital transformation. John demonstrated a commitment to customer engagement through collaborative event development and educational initiatives while pursuing a Bachelor of Science in Computer Science from The University of Arizona Global Campus, expected to complete in August 2024.
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