Daniel Ley

Daniel Ley is an accomplished customer success professional with over two decades of experience in managing and developing customer relationships across various technology companies. Currently serving as a Customer Success Manager and EMEA Enterprise Services Consultant at Lighthouse since March 2018, Daniel focuses on crafting strong client relationships and enhancing customer retention and brand loyalty. Prior experience includes a decade at IBM as an Accelerated Value Manager, where Daniel was pivotal in managing major accounts and advocating for customer needs. Daniel's background also encompasses roles as a Professional Services Consultant at Infor, and Business Intelligence Analyst and Software Engineer at Sun Microsystems, as well as positions at KSE Computers Ltd. and JRA International. Academically, Daniel holds a BSc (Hon) in Computing and IT from the University of Surrey, an HND in Business and Finance from Guildford College of Technology, and A-Levels in Statistics and Economics from Collingwood.