Daniel Pleshkov is an experienced professional currently serving as an Enterprise Program Manager at Lighthouse since November 2023, having previously held the position of Account Manager at Transparent Intelligence from May 2022, which was acquired by Lighthouse. With a strong background in customer support and quality assurance, Daniel has managed active client relationships and optimized processes for 23 clients while working at Transparent Intelligence. At SupportYourApp, Daniel excelled as a QA Specialist and Trainer, analyzing team performance and training new members in customer experience. As a Customer Support Team Lead, Daniel successfully launched a project integration and managed a team with 24/7 coverage. Daniel's earlier roles included Assistant Service Manager at BURSA Hotel Kyiv, where responsibilities included event hosting and service fulfillment, and Personal Assistant to the Chief Executive at Склад Сервис, focusing on foreign affairs and project management. Daniel holds a Bachelor's degree in Business/Commerce and a Master's degree in Digital Marketing from the State University of Trade and Economics.
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